Meet Our AIR Department
Our partner, SaNDAI Global, serves as our dedicated AI Resources (AIR) Department, providing executive AI leadership and a comprehensive portfolio of services including data analytics, business intelligence, website and chatbot development, AI agent implementation, workforce upskilling, AI governance, workflow automation, CRM modernization, financial management, and continuous technical support to help us responsibly grow and optimize our Digital Workforce.
Jeremy Williams, Sr.
Executive AI Strategist & AIR Department Lead
Jeremy provides executive leadership for our AIR Department, guiding AI strategy, governance, organizational transformation, and long-term innovation. With nearly 30 years of experience leading business improvement initiatives across nonprofit, government, healthcare, and Fortune 500 organizations, he works closely with executive leadership to ensure every AI initiative supports our mission, operational priorities, and strategic objectives.
Jeremy Williams, Jr.
AIR Department Operations Manager
JJ manages the day-to-day operations of our AIR Department, overseeing AI implementation, project delivery, agent performance, and client success. He ensures our Digital Workforce operates reliably while driving continuous optimization, performance improvements, and operational excellence.
Jayden Williams
AI Solutions & Integration Manager
Jayden leads the technical implementation and ongoing enhancement of our Digital Workforce, managing CRM integration, AI agent configuration, workflow automation, and system optimization. He ensures our AI solutions remain secure, scalable, and tailored to our operational needs.
Rohith
AI Aide & DataGen Scholar
Rohith is a rising high school senior who serves as an AI Aide in close partnership with our organization. Selected as a DataGen Scholar through the prestigious SaNDAI Cares DataGen Scholar Program, Rohith is actively training in data analytics, AI fundamentals, and generative AI systems.
As an AI Aide, he translates this cutting-edge training into real-world impact for our team—directly managing our website updates and spearheading the configuration of our custom chatbots and AI agents. Through this unique role, Rohith gains invaluable hands-on industry experience while playing a vital part in strengthening our digital presence and deepening our connection to the community.
Our Digital Workforce
Our Digital Workforce includes two AI Agents, Rachel and Randall.
Shari
AI Receptionist & Patient Care Coordinator
Shari serves as the welcoming, first point of contact for The Riley Foundation for Sickle Cell Disease. Known for her warm responsiveness and attention to detail, she handles incoming communications, manages initial patient inquiries, and ensures individuals and families are seamlessly connected to the right resources without delay. Operating around the clock, Shari works behind the scenes so no question goes unanswered and every community member feels heard, valued, and supported.
Chance
AI Case Manager & Resource Specialist
Chance manages the vital, behind-the-scenes work of organizing community resources and support programs for The Riley Foundation for Sickle Cell Disease. He assists with managing registry data, processing emergency assistance requests, and ensuring sensitive files are organized and securely maintained. By driving efficiency and precision across daily workflows, Chance ensures critical aid reaches our sickle cell warriors and caregivers exactly when they need it most.
